Sales Operations Manager in Florence at Apple & Associates

Date Posted: 5/23/2018

Job Snapshot

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Job Description

Manager Sales Operations   (main location in Florence, SC or willingness to work from Florence SC average of 2-3 days a week, Sat. Office located in Greenville, SC)

The Manager, Sales Operations is responsible for advancing and supporting the capabilities essential to direct sales force productivity. These include planning, reporting, goal setting and management, sales process optimization, and sales compensation design and administration. A key focus will be the development of globally consistent plans, processes, reports, and metrics. This position is a business partner to the sales leadership team.

Manager of Sales Operations Key Responsibilities:

This role will increase the effectiveness of the global sales organization in setting and achieving the specific business objectives set forth each year. The Manager, Sales Operations will work closely with the sales leadership teams and with stakeholders in other departments to plan and execute strategies and to build capabilities that give sales teams a winning advantage, to include:
  • Sales / Revenue Reporting
    • Lead the development of consistent reports and metrics.
    • Lead the product forecasts with input from sales leaders
    • Report weekly revenue and sales results.
    • Prepare sales summary reports for management team to have insight and make better business decisions.
    • Ensure timeliness, accuracy, and usefulness of sales management reporting.
    • Develop and utilize pivot tables, forecasting models to provide insight into the organization’s performance and business plans.
    • Leverage the information systems within the company to optimize decision-making and planning.
    • Support the executive management team to develop short-, medium-, and long-term plans.
    • Interpret data to inform strategic account management activities for the business
  • Sales Force Leadership and Compensation
    • With input from the sales leadership, coordinate:
      • The 3-5 year business plans for each region.
      • The annual design and roll-out of sales compensation plans.
      • The design and use of sales performance reports throughout the sales organization, including public scorecards (leaderboards) used to promote excellence within the organization.
    • Assist in the management the use of sales budgets
    • Sales compensation plan development and quarterly management
  • Sales systems and process
    • In conjunction with sales leadership, coordinate the ongoing definition and refinement of the Sales process, incorporating best practices acquired from inside and outside the global sales organization.
    • Lead the design and use of key sales systems, including CRM, sales compensation, and future tools.
    • Drive improved sales data quality by representing the sales organization in cross-functional initiatives involving IT, design and development, marketing, and other stakeholders
    • In conjunction with the sales leadership, assist sales in the forecasting and pipeline management processes, including the development of consistent reports and metrics from CRM.
    • Help drive increased sales rep selling time by working with sales managers, inside sales, customer service and other stakeholders to improve internal workflows and support systems
  • Business Planning & Analytics
    • Coordinate with sales leadership in the preparation of annual plans, sales territories, and quotas.
    • Lead the acquisition, design and use of business analytics capabilities including KPI’s that give the sales organization better insights for planning and ad hoc purposes.
    • Working with the marketing team, complete a formalized international market share assessment and competitive analysis.


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