Sales Rep in South Detroit at Apple & Associates

Date Posted: 8/20/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    South Detroit
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    8/20/2018

Job Description

The Sales Consultants primary duty is closing sales through consistent and effective delivery of our proven selling model.  This is in-home, home improvement sales.
  • Adopt and deliver a structured sales presentation.
  • Prepare and present a price quote before leaving every appointment.
  • Follow up and respond to all customer questions within 24 hours.
  • Be available for customer appointments during evenings and Saturdays, in addition to weekday hours.
 
Responsibilities/Accountabilities:
  • Achieving individual sales and customer satisfaction goals and objectives.
  • Effectively presenting solutions to customers during the in-home consultation.
  • Striving to close the sale during all customer interactions.
  • Ensuring quotes and orders are accurate following company sales process.
  • Responding to customer concerns and engaging sales support resources to achieve first-time resolution on all customer problems/issues.
  • Maintaining exceptional level of expertise of products/services  as well as staying abreast of the competitive landscape
  • Conducting after-sale follow up with customers and developing lead and referral generation.
  • Actively represent the company at company sponsored events, invitations to discuss and/or present  products, and/or home shows.
  • Strong customer database systems tools capabilities leveraged to manage all customer interactions and proactively communicate to customers.
 
Skills/Knowledge
  • Able to quickly earn trust and credibility with customers
  • Provide superb customer service and generate referrals from one customer to others
  • Skilled at relating to a variety of customers- balances poise and integrity with a service mentality
  • Able to negotiate, build value and address objections towards closing a sale
  • Works collaboratively with team members and customers
  • Enjoys working in fast-paced environment with a high sense of urgency
  • Able to grasp technical concepts related to general construction
  • Strong problem-solving skills
  • Energized by meeting and engaging new people, skilled networker
  • Demonstrates confidence balanced with humility
  • Tenacious, able to persevere through sales challenges  and setbacks
  • Demonstrates a strong work ethic, flexible about hours, responsive to customer needs, willing to be available
  • Excellent influencer- can sell something new, shift paradigms, conveys the value proposition
  • Seeks out internal experts and utilizes their knowledge
  • Adaptable to changing processes and priorities
  • Works well without close supervision but always keeps their manager informed.
  • Focused on details and follow through
  • Proficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applications
 
 
Education and/or Experience
Bachelor’s degree (B. A.) from four year college or university; or one to two years related experience and/or training, or equivalent combination of education and experience. Individual’s motor vehicle record must also comply with company requirements.  Must have the ability to manage multiple-tasks in an environment of constant interruptions and be able to prioritize responsibilities.